Returns and Refunds

At Zaiwar Queen of Rings, each jewelry item we offer is handmade, custom-made, and custom-fitted to suit the individual needs of our customers. Because of the personalized nature of our pieces, all items and orders — including custom and engravable jewelry — are considered final sale. These items may not be returned, canceled, or exchanged under any circumstances.

Customer Responsibility:
It is the customer's responsibility to ensure correct sizing prior to purchasing. We strongly recommend double-checking your measurements before finalizing your order.

Custom Products Deposits:
Deposits for custom  orders are refundable only if the CAD (Computer-Aided Design) has not been completed. Once the CAD is created for your custom piece, the deposit becomes non-refundable.

In-Stock and Custom Jewelry:
Once purchased, in-stock jewelry and custom jewelry are non-refundable. All sales are final.