Quality Guaranteed for Life
At Zaiwar Queen of Rings, every ring is handcrafted with precision and uncompromising quality. We stand firmly behind the craftsmanship and value of each piece, because we know a custom engagement ring is one of the most meaningful purchases you'll ever make.
Our Promise
Your ring will be handcrafted in real gold (10K, 14K, or 18K) with certified lab grown or natural diamonds as per your order. Every diamond comes with IGI certification and a professional third-party appraisal for full transparency and insurance purposes. Our designs go through a 3D CAD approval stage so you know exactly how your ring will look before production begins.
Our Guarantee
If the finished piece does not match the agreed CAD design, diamond specifications, or gold purity stated in your order, we will either remake your ring at no extra cost or offer a full money-back refund.
If you are not fully satisfied upon receiving your custom jewelry, simply contact us within 7 days of delivery. We will work with you to resolve your concerns through adjustments, resizing, or remaking the piece.
Note: Refunds do not apply if you change your mind after approving the CAD design and production has begun. However, we will always do our best to accommodate changes where possible.
After-Sale Services
- Regular Maintenance – Complimentary professional cleaning and periodic inspections to keep your ring looking beautiful and ensure diamonds and gemstones remain secure.
- Complimentary Servicing – One complimentary professional polishing to restore your ring's shine and maintain its finish.
- Flexible Resizing – One complimentary resizing up to one size larger or smaller for a comfortable fit.
- Lifetime Manufacturing Warranty – Coverage against manufacturing defects, including loose settings or stones falling out due to manufacturing fault. We will repair these issues free of charge.
- Certification & Insurance Assistance – Your ring comes complete with an IGI Certificate, third-party appraisal, and luxury ring box, making it easy to insure your piece.
When you choose Zaiwar Queen of Rings, you're not just buying a ring—you're investing in peace of mind.
